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Resolved
Under normal trading, unable to withdraw after profit
Mediating Parties
TMGM TMGM
Issue

Unable to Withdraw

Requirement

Withdrawal

Settlement Amount

$7,543(USD)

Time

58day22hour

Mediation Status
Resolved
FX6699112642

Sensitive Information

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FX6699112642
All my trades are personally placed orders, with no multi-account linkage, no third-party price manipulation, no exploitation of platform rule loopholes for arbitrage or other prohibited operations. Since account registration, I have only placed 31 trades. The TMGM platform suddenly sent an email stating that I violated Article 18.5 of the Customer Agreement, suspected of market manipulation. How can I, an individual trader, manipulate the market? The platform did not provide any evidence of violation, yet froze my trading account and the remaining funds of 7543 USD in the account. I now apply for platform mediation to withdraw funds normally.

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