There is no withdrawal.

I'd like to request withdrawal. Hello. I live in Korea. Three people, including me, have made transactions through the bcrpro account. But one day, all of a sudden, I blocked Reading Telegram, deleted the chat room, and survived. We applied for withdrawal on the bcrpro site at 23:00 on September 7, 2024. However, it has not been processed so far. There is no answer.