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اردو
Resolved
tmgm slippage is severe, causing me to lose $285
Mediating Parties 
TMGM
Issue
Severe Slippage
Requirement
compensation
Settlement Amount
$285(USD)
Time
40 day 21 hour
Mediation Status
Hong Kong4h
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia08-18
Reply TMGM
Dear Customer, after investigation, it is understood that slippage is caused by reasons not attributable to the company. We have conveyed to your account manager to follow up urgently and handle the reply. If you have further questions, please contact your account manager or TMGM official customer service at support@tmgm.com. Thank you.
Reply
Hong Kong08-10
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong08-10
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong08-07
Start Mediation 
FX2226618194
FX2226618194The stop loss I set in the 7.14 trade was 4035, but your platform executed it at 4063.55, causing me to lose an additional $285. This is your platform's fault. I demand that your platform refund my lost $285, otherwise I will keep complaining!!!
My account: wyjwsw@163.com, trading account used: 30064971
Start Mediation
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