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اردو
Resolved
Futu's deposit and withdrawal process is not legitimate.
Mediating Parties 
FXTM
Issue
Others
Requirement
compensation
Settlement Amount
$124(USD)
Time
35 day 10 hour
Mediation Status
Hong Kong2024-06-06
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
United Kingdom2024-05-07
Reply FXTM
Upon investigation, this individual is not a client of our company. There are no accounts or registered emails found. Please take note.
Reply
Hong Kong2024-05-06
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-05-06
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-05-01
Start Mediation 
FX3232863942
FX3232863942I deposited 36,000 RMB and received 5,015 USD in my account. On May 1, 2024, Beijing time, I was forced to withdraw due to high spreads. I withdrew a total of 4,988 USD, resulting in receiving 34,874 RMB. I incurred a loss of 1,100 RMB without placing any trades. Please handle this matter seriously, regulatory platform.
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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