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اردو
Resolved
Opening a position maliciously. Automatic EA
Mediating Parties 
FXTM
Issue
Scam
Requirement
compensation
Settlement Amount
$570,996(USD)
Time
30 day 13 hour
Mediation Status
Hong Kong2023-11-16
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
United Kingdom2023-10-17
Reply FXTM
Dear customer, with respect to the inquiry mentioned in the email of “fxtm complaint” on October 7, 2023, we have helped deal with the problem immediately. Regards, FXTM team.
Reply
Hong Kong2023-10-17
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-10-17
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-10-16
Start Mediation 
FX1332051832
FX1332051832My friends and I have been trading forex at FXTM in the past two years, with a total of more than 5 million. We had made profits every month before, but in the end, the platform maliciously opened a position and automated EA, resulting in a liquidated position and a total loss of money.
Start Mediation
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