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اردو
Resolved
Deposit cannot arrive
Mediating Parties 
FXTM
Issue
Others
Requirement
compensation
Settlement Amount
$1,000(USD)
Time
37 day 8 hour
Mediation Status
Hong Kong2023-06-11
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
United Kingdom2023-05-12
Reply FXTM
Dear customer, the deposit can't arrive in real time for sure. And it'll be processed within 24 hours according to the page. After checking, there's a withdrawal application at 17:29:41, May 4, 2023 (platform time) in the account, and the application was processed by the related department at 09:41:04, May 5, 2023.
Reply
Hong Kong2023-05-05
Appendix 
りゅう*+* ライオン・キング
りゅう*+* ライオン・キングThe problem hasn't been solved for a day. Bad platform will be bound to shut down. Please stop cheating people.
Appendix
Hong Kong2023-05-05
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-05-05
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-05-04
Start Mediation りゅう*+* ライオン・キング
りゅう*+* ライオン・キングIt usually takes about 5 mins to complete the deposit. Now, I wait for whole night, but the fund still not arrive
Start Mediation
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Deposit does not arrive. No one handle it. Contact the customer service, but they ask me to wait. How long should I wait
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