Last Thursday, April 2nd. Before the market opened, I had 0.3 lots of sell orders and 0.3 lots of buy orders in silver, meaning my account was in a locked-in state. Logically, locking in orders shouldn't tie up margin! And because I had locked in orders, I shouldn't be affected by market fluctuations! However, Axi, without my consent, closed each position at a very bad price. Both my 0.3 lot buy and 0.3 lot sell orders in silver resulted in losses for all of them! Closing a client's account without their consent is illegal! Before the market opened, my account had $1200 available balance. After the market opened, due to Axi's series of unauthorized closing operations, my balance became -$200! I was furious and complained to Axi customer service, demanding compensation. Customer service replied that market fluctuations caused margin changes, leading to the liquidation. I was even more furious. I said, "Axi, don't keep using 'insufficient margin for forced liquidation' to confuse the issue! Do you think you're a native human who hasn't studied math?! First, locking in positions doesn't use up margin, and even if some is used, it's extremely small. Second, how can margin be affected by market fluctuations when positions are locked?! The margin requirement was less than $100, and in a locked position, the margin couldn't possibly be affected by the market! I had $1200 available at the time, how could it possibly lead to forced liquidation?! It's like going to a bank to deposit $1200, and the bank charges you $1400 in fees—isn't that absurd? Is that reasonable and legal? I know Axi sometimes has exaggerated slippage, but even the most exaggerated slippage can't possibly be forced to liquidate one by one at a bad, losing price when I've already locked in positions, with less than $100 in margin and $1200 in available funds! And without the client's permission, at bad price points!" I am filing a claim.