I applied for transaction commission withdrawal on December 27, 2023. I communicated with the manager and he always said he would help me follow up. But there is no progress. The remaining net value of my trading account is 13505.29 to apply for withdrawal. Five days have passed now. I communicated with the company’s manager, Lin Shijie, and he promised to help follow up, but the money has never been received. Please help to solve it.